The Answer is a Question: The Missing Superpower that Changes Everything and Will Transform Your Impact as a Manager and Leader by Dominic and Laura Ashley-Timms
The world of work has changed drastically in recent years. Many people running businesses have found out the hard way that outdated management styles can lead to disengaged or unproductive employees. The practice of management needs to be reinvented and rehumanised, and for authors Dominic and Laura Ashley-Timms, it starts with how we use questions in a more purposeful way.
The Answer is a Question reveals how managers all over the world can ditch the command-and-control leadership model and adopt an enquiry led approach that cultivates problem-solving employees. This ground-breaking management style – the STAR® Manager model – is already being used successfully by FTSE and Fortune 500 companies, but can be used just as easily by anyone who finds themselves managing people in a small business.
With coaching-related behaviours and skills at its core, this book outlines a simple 4-step management framework to implement an Operational Coaching™ management style. This helps leaders to ask more powerful questions. It’s not all talk – the UK government has commissioned a study investigating with London School of Economics to show how this approach improves staff retention, managerial communication skills and handling challenging conversations.
An accessible and engaging read, this book reveals for the first time the steps every manager and leader should be taking to positively transform their business and company culture. Packed with practical exercises, case studies and research-based advice, The Answer is a Question will help you to be a more empathetic, engaging and human leader.
The Answer is a Question: The Missing Superpower that Changes Everything and Will Transform Your Impact as a Manager and Leader is published by TSO and available in paperback, priced at £19.99.