Navigating talent recruitment and retention challenges: A law firm’s perspective

Whilst this article discusses law firms, all SME’s and financial sectors we are fully aware are facing the same challenges. The advice and support herein can be applied to all business sectors and SME’s

Navigating talent recruitment and retention challenges: A law firm’s perspective

In a fast-paced business landscape, law firms and legal departments in the UK are experiencing a paradigm shift in their approach to talent recruitment and retention. A recent report titled “Future Ready Lawyer 2023” by Wolters Kluwer has shed light on the growing concern within the legal field regarding the ability to attract and retain legal professionals. This report underscores that 81% of lawyers and legal departments consider recruitment and retention as key focus areas, with 80% expressing readiness to navigate the evolving demands of this critical aspect of their operations. We know that this is also felt amongst other sectors such as accountants and financial institutes too.

The legal industry in the UK has witnessed substantial transformation in recent years, driven by technological advancements, regulatory changes, and the dynamic needs of clients. These changes have brought both opportunities and challenges, and one of the most pressing challenges is ensuring the availability and retention of legal talent.

The recruitment challenge

Legal firms are increasingly recognising the need to attract the brightest minds in the industry to meet client demands effectively. With a significant portion of legal departments expecting talent recruitment and retention to be among the top three challenges in the next three years (as indicated by 38% of respondents in the “Future Ready Lawyer 2023” report), it’s evident that a proactive approach is imperative.

The competition for legal talent is fierce, with an array of law firms competing for the same pool of candidates. As the legal profession expands to include diverse practice areas, from corporate and commercial law to technology and intellectual property, the requirement for a versatile and highly skilled workforce becomes even more apparent. To address these demands, businesses must adapt and innovate in their recruitment strategies. However, many companies like ours also seeks diversity and international talent to keep up with its modern and innovative approach. 

A holistic approach to talent recruitment

Law firms , like many other businesses will need to adopt a holistic approach to talent recruitment that encompasses various elements, including:

Culture and work environment

A positive workplace culture that promotes collaboration, innovation, and work-life balance can significantly enhance an organization’s ability to attract and retain legal professionals. Potential recruits often consider cultural factors when choosing an employer.

Technology and Training

With legal technology advancing at a rapid pace, law firms must invest in the latest tools and provide continuous training to ensure their workforce remains future-ready. Legal professionals want to work for firms that embrace innovation. Understanding client business is a must and with disruptive technology its both exhilarating and challenging as we draft documents for regulations not yet in place and seek to foresee the future. Some are excited, some are scared off, so balancing this is also key for any employer choosing thew right people for the right role.

Competitive compensation

Offering competitive compensation packages, including salaries, bonuses, and benefits, is a critical factor in attracting top talent. It maybe that SME’s look at enhanced leave and shares or career paths whilst larger companies focus on salaries. There is such an array of offerings available. These should be included and emphasised in your policies and employment contracts, as these benefits can not only help you stand out over competitors but can let employees know their hard work will be rewarded.

Career development opportunities

Firms that provide clear pathways for career progression and development are more likely to retain their legal talent. Professional growth opportunities and mentorship programs are essential. This should also go hand in hand with equality policies to show parents, people of varying ages and genders, that nothing will stand in their way. Supporting working parents, having a diverse mission statements or policies and being actively part of panels and programs shows staff your genuine. 

Performance reviews

Positive feedback is essential to keep staff engaged, but also constructive feedback is key to develop their confidence and training .


Hybrid working is being ever more embraced with flexible work arrangements, but likewise training and face to face demands are essential for the business, career and personal development. Firms that offer options such as remote work and flexible hours are more likely to attract and retain legal professionals seeking work-life balance.

Collaboration and networking

Building relationships with universities, law schools, and legal organizations can be invaluable for recruitment. Firms can engage with emerging legal talent and demonstrate their commitment to nurturing the next generation of lawyers.

Embracing diversity

Fostering diversity and inclusion within the firm is not only essential from an ethical perspective but also makes the organization more attractive to a wide range of legal professionals.


If an employee chooses to leave or try try other career avenues, leave the door open. You paid and trained and if they leave to educate themselves, it may be that they return, as we have so often seen. Not everyone wants the same and whilst they want to explore new avenues sometimes seeing the grass isn’t always greener helps bring back and energised member of the team

Exit interviews are essential to understand what more you may have been able to do to retain them or maybe understand why the role wasn’t right or the job description needs to be varied for the next person coming in. More information and feedback the better for the next recruit.


As a commercial law firm in the UK, we understand some of the challenges which many other firms and businesses are experiencing when it comes to talent recruitment and retention. It’s clear that proactive and multifaceted approaches are key to success. The “Future Ready Lawyer 2023” report from Wolters Kluwer serves as a valuable resource, providing insights into the industry’s current priorities and the road ahead. To remain competitive and continue delivering exceptional legal services, firms must prioritise the recruitment and retention of top legal talent as a strategic imperative. By embracing a holistic approach that includes culture, technology, compensation, career development, flexibility, and diversity, commercial law firms can navigate these challenges and remain at the forefront of the legal industry.

Karen Holden
Karen Holden

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