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Rufus Grig
Rufus Grig
Rufus Grig is the CTO at Maintel, the business communications company.
Good call: will chatbots replace human call centre employees?

Good call: will chatbots replace human call centre employees?

Rufus Grig
May 9 '18
Rufus Grig, CTO of Maintel, digs into the question of whether AI will put call centre workers out of business