Neil Hammerton
Neil Hammerton
Neil is the CEO and Co-founder of telephony scale-up Natterbox. Having founded the company in 2009, he had no knowledge of the telecoms industry but has succeeded in growing the company globally. It has since achieved over 45% YoY growth for the previous three years.
How do you transition a business from a customer service to a customer experience brand?

How do you transition a business from a customer service to a customer experience brand?

Neil Hammerton
Oct 21 '20
Customer experience has become one of the hottest buzzwords in the business world