Kelly Goss is a no-code solutions architect, business process automation specialist and author of Automate It with Zapier and Automate It with Zapier and Generative AI. A passion advocate of digital adoption, Kelly is a speaker, digital skills trainer and business consultant. Kelly also founded systems, process and automation consultancy Solvaa® in 2016. Previously, Kelly was the operations director and co-owner of a startup cat-only veterinary practice and e-commerce business.