Joanna Morris, Head of Marketing & Insight, Novuna Business Finance. Jo joined the Novuna Business Finance team in 2014 after working as Group Communications Partner for Novuna. Jo has over 25 years' experience in marketing and communications within the financial services industry with business including ING, GE and Abbey. Brand, PR, online and offline marketing strategies to build customer engagement and drive sales have been the focus of Jo's activities and being an member of the leadership team of Novuna Business Finance for the past seven years has established the associated skills of leading a business with 200 employees, 45,000 customers and a 1.5bn portfolio. As a team manager for the majority of her career she has developed a passion for employee engagement and champions inclusion and diversity and wellbeing of all colleagues.