Susana Duran is VP of Digital Experiences at Sage. With a passion for digital transformation and artificial intelligence, she leads high performing engineering teams to build alternative ways to interact with Sage products using customer insights and feedback. She is a recognised public speaker on topics ranging across mobile, AI, conversational AI, digital assistants, tech ethics and diversity in tech, at forums including MWC and the AI Summit. In 2020, she was awarded the Diversity in Tech Award by the WomenTech Network.