An exciting, interactive website is a growing must for businesses in an online age. Entrepreneurs share their successes, failures and tips on creating content

We’ve all sat through dull presentations with endless slides and boring speakers. Loosening up and engaging your audience on a human level is a likely recipe for success

Thousands have traded their cigarettes for e-cigarettes, leading to a boom in the e-cig market. Yet, legislation is playing catch-up and there are questions aplenty as to its future

The government wants more entrepreneurs and private sector jobs and it appears targets are being hit. But how much of this is down to its own support for businesses?

When dealing with customer complaints, great customer service can help turn disgruntled punters into brand ambassadors for your business

Entrepreneurs who want to expand rapidly would do well to consider franchising, writes Jon Card. He speaks to three very different businesses about why this was the best model for growth

There’s a growing confidence in the UK’s second largest city as entrepreneurs take advantage of favourable conditions to use it as a launch pad for new ventures. Jon Card reveals why Birmingham is looking better than ever for business

The UK pub industry is ostensibly in decline, with numerous closures every week. However, entrepreneurs with new ideas are still successfully exploiting gaps in the market and running fine drinking houses

The recession hampered plans of both governments and businesses to tackle climate change. However, high energy prices, legislation and widespread acceptance that carbon emissions must be cut mean there’s much to occupy cleantech entrepreneurs and investor

There’s a growing trend among SMEs to forsake a full-time finance director and instead to hire a part-time one. This might be a good idea for many firms strapped for cash, but in need of expert help