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Fiona Talbot
Fiona Talbot

Fiona Talbot – 4 x best-seller Business Writing author and co-founder of the new which4words writing system.

Her latest book ‘which4words – Business Writing for Humans’, co-authored with Global Business Expert, Alexander Talbot, published by De Gruyter Brill - is out now

customer communication

Blinkers on when communicating at work?

Fiona Talbot
Oct 19 '26
Better to look at the whole picture and see everyone as customers
Workplace writing stress is costing businesses more than they realise. Here is a four-step framework to communicate more clearly, confidently and efficiently.

Why workplace writing is getting us stressed, and what to do about it

Fiona Talbot
Jun 12 '26
Workplace writing stress is costing businesses more than they realise. Here is a four-step framework to communicate more clearly, confidently and efficiently
Bugbears to avoid in business writing

Bugbears to avoid in business writing

Fiona Talbot
Sep 22 '23
Written business messages dominate today’s workplace, so it’s no surprise that various media publish yearly lists with tips
Don’t bury your head in the sand: Business writing matters

Don’t bury your head in the sand: Business writing matters

Fiona Talbot
Jul 6 '23
It takes centre stage in a digital age! Emails / instant messages /social media posts: they’re just the tip of the iceberg.
English: one size doesn’t fit all

English: one size doesn’t fit all

Fiona Talbot
Jan 4 '13
More SMEs are doing business abroad than ever before. But with great power comes great responsibility. Author Fiona Talbot imparts some advice on how to articulate yourself more clearly – no matter where you’re selling your wares