With the click of a button, Laundryheap customers can have their laundry and dry-cleaning picked up from their door at a time that’s convenient for them, and returned within 24 hours. Laundryheap’s founder, Deyan Dimitrov, established this door-to-door service after finding himself outside a closed dry cleaners, with the suit he needed for an event locked inside.
Since its launch in London in 2014, Laundryheap has expanded to 20 cities across 10 countries, including the UK, US, Singapore, the Netherlands and Qatar. The team is proud to be recognised as an industry leader, with a 75% customer retention rate within the countries in which they operate.
Laundryheap offers a vital service that is both effective and affordable: it’s the only major on-demand laundry and dry-cleaning provider to offer a same-day turnaround at no additional cost. The platform is at the forefront of innovation within this sector, and its vision is carried out by a team of over 100 employees across a range of international hubs. Laundryheap’s teams are also working hard to integrate sustainable solutions into their services and supply chains, in order to revolutionise the dry-cleaning industry. This includes the recent roll-out of a major fleet of e-bikes to handle deliverables, radically reducing their reliance on emission emitting vehicles.