Top subscription services are neglecting the most preferred payment method

Wednesday, 05 June 2019 Angus Shaw

While the likes of Amazon and Spotify allow long-standing debit and credit card payments, new GoCardless research suggests they’re missing out on customers’ favourite payment method

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Employee and customer frustrations are intrinsically linked to bad communication

Thursday, 25 April 2019

You can scapegoat just about anyone when relationships break down with customers, be it the business or the worker. But in reality, technology is likely at fault

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Are we living through the retail apocalypse?

Tuesday, 12 June 2018 Angus Shaw

House of Fraser has rocked the country by joining Marks and Spencer and Maplin as the latest to close UK stores. Does it mark the end of physical shopping?

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UK retail sales plummet from record high to record low

Thursday, 10 May 2018 Zen Terrelonge

Fuelled by a number of contributing factors, retail sales in the UK have dropped faster than in any time over the past 23 years, according to the British Retail Consortium

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UK high-street crisis hits more stores and vacancy rates are the highest in four years

Monday, 13 May 2019 Louisa Cook

From Superdry to John Lewis, retailers have taken a hard hit from the high-street apocalypse. And new figures suggest more brick and mortar stores are affected

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Dear Mike Ashley, here are four ways to win public support for House of Fraser as “Harrods of the high street”

Tuesday, 21 August 2018 John Oswald

Following the revelation Sports Direct, which is owned by billionaire businessman Mike Ashley, will acquire House of Fraser – not everyone is convinced of the deal. So here’s an open letter to Mike on how he can appease consumers

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How the royal wedding can benefit SMEs and startups

Friday, 18 May 2018 Eric Johansson

Prince Harry and Meghan Markle’s nuptials certainly present a joyous moment. But play your cards right and your business could have more reasons to celebrate

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Alexa, why should retailers take voice-controlled devices more seriously?

Thursday, 19 April 2018 Eric Johansson

From boosting customer loyalty to improving sales, retailers have the world to win by taking advantage of the opportunity that is voice-controlled devices like Amazon Echo and Google Home

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Top subscription services are neglecting the most preferred payment method

Employee and customer frustrations are intrinsically linked to bad communication

Are we living through the retail apocalypse?

UK retail sales plummet from record high to record low

UK high-street crisis hits more stores and vacancy rates are the highest in four years

Dear Mike Ashley, here are four ways to win public support for House of Fraser as “Harrods of the high street”

How the royal wedding can benefit SMEs and startups

Alexa, why should retailers take voice-controlled devices more seriously?

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