While the likes of Amazon and Spotify allow long-standing debit and credit card payments, new GoCardless research suggests they’re missing out on customers’ favourite payment method
You can scapegoat just about anyone when relationships break down with customers, be it the business or the worker. But in reality, technology is likely at fault
House of Fraser has rocked the country by joining Marks and Spencer and Maplin as the latest to close UK stores. Does it mark the end of physical shopping?
Fuelled by a number of contributing factors, retail sales in the UK have dropped faster than in any time over the past 23 years, according to the British Retail Consortium
From Superdry to John Lewis, retailers have taken a hard hit from the high-street apocalypse. And new figures suggest more brick and mortar stores are affected
Following the revelation Sports Direct, which is owned by billionaire businessman Mike Ashley, will acquire House of Fraser – not everyone is convinced of the deal. So here’s an open letter to Mike on how he can appease consumers
Prince Harry and Meghan Markle’s nuptials certainly present a joyous moment. But play your cards right and your business could have more reasons to celebrate
From boosting customer loyalty to improving sales, retailers have the world to win by taking advantage of the opportunity that is voice-controlled devices like Amazon Echo and Google Home